|Update: 07/30/2010: Google Gadgets for Spreadsheets are now working on HTML pages after being down for ten days. Today, the fix works for newly published gadgets, but legacy gadgets are still broken. I have a manageable number of pages that I maintain, so I’m satisfied with this workaround, but there are some folks on the forum who are less accommodating.|
As a small business owner, I use technology for competitive advantage. I’ve bought-into the concept of cloud computing, and as such, I’ve built parts of my business around cloud-based tools. It’s also no secret that some of my favorite tools come from Google.
Recently, I’ve been experimenting with Google Docs to help illustrate how Social Media activities can be measured, tracked, and analyzed. By combining Google Spreadsheets, Google Gadgets, and a little HTML, my Social Media Dashboard offers an at-a-glance view of my client’s social media efforts. Here’ s a screen-shot of what my dashboard should look like:
Unfortunately, it hasn’t looked that way since last Tuesday morning, when I noticed that Google Gadgets stopped working. Today, my dashboard now looks like this:
I first noticed the problem while calling it up live in front of a business prospect. Having just talked-up the use of these great tools, I felt a bit red-faced, but shrugged it off as a minor hiccup in technology. Software breaks and I figured that Google would have my dashboard back up and running within a few hours. Unfortunately, 96 hours 120 hours six-days one-week ten-days later and the problem still persists.
I’m not the only person affected by outage. The following thread on the Google Docs Help Forum shows four examples–just from last Tuesday:
“I was going to do a training which included motion charts tomorrow morning.”
A part form the disruptions this problem is creating to my website, what I find amazing is that after 24 hours Google doesn’t come out with a solution, and none even says “well, we will find a solution in 48 hours, and we will do this and that” or so.
(Jorge from Burgos)
I’ve been using “Gantt Chart” to follow projects progress of an ONG I’m working with. Gadget stopped working yesterday! Please! Jules: Help me, Help US!
Is google working on this? I too have a presentation tomorrow using motion gadgets. Very stressed! Any alternative motion chart options out there for the computer illiterate?
I believe in cloud computing. I also understand the risks involved with new technologies. But if cloud computing is going to be a viable option for companies, downtime will need to be measured in hours not days.